Panasonic Quick Service Guide
Business Need
Panasonic needed a better way to support their service personnel worldwide. Panasonic’s technicians have to work with a wide range of air conditioner models,
Hence, keeping printed service booklets up to date across different countries was much slower, costlier, and difficult to manage. They needed a simpler way and faster to support their service teams with the right and latest information.
Solution
We built the Panasonic Quick Service Guide app to help technicians get everything they need in a single platform. The app provides all the service guides to quickly identify, diagnose, and find repair steps for both home and commercial air conditioning units from their phones, using their local language.
Key Features
✅ Digital service guide for all Panasonic AC models
✅ Covers home, commercial, and VRF systems
✅ Multilingual support for regional service teams
✅ Quick access to troubleshooting and repair info
Project Outcome
The app made service work faster and easier for Panasonic’s technicians, while also cutting down on support calls and reducing the need for printed manuals. It saves time, lowers costs, and improves the accuracy of on-site repairs.
