Panasonic MY Air Conditioner App
Business Need
Panasonic Malaysia wanted to build a mobile app that supports customers throughout the entire product journey from pre-purchase to post-purchase. The goal was to help users choose the right air conditioner, stay informed on promotions, and access after-sales support effortlessly.
Solution
We developed a mobile app tailored to Panasonic air conditioner buyers, helping them make informed purchase decisions and maintain their units with ease. The app features a Horse Power Calculator to recommend suitable AC models based on room size, shares product details and ongoing promotions, and guides users to the nearest resellers. Post-purchase, the app offers service reminders, maintenance tips, and lets users connect directly with Panasonic for support.
Key Features
✅ Horsepower Calculator for model recommendations
✅ Product details and ongoing promotions
✅ Reseller locator
✅ Service reminders and maintenance tips
✅ Direct inquiry submission to Panasonic
✅ Nearest service center listings
Project Outcome
The app enhanced customer experience at every stage, improving purchase confidence, supporting long-term product care, and reducing reliance on external support channels.
