Panasonic AI Chatbot
Business Need
Panasonic needed a scalable way to support customers and partners with product-related questions without relying on live agents for every query. With operations across multiple countries, delivering fast and multilingual support was a key challenge.
Solution
We developed a multilingual AI chatbot to help Panasonic provide instant answers about air conditioner product features, specifications, and compatibility. The chatbot operates 24/7 across three countries and reduces dependency on live agents by automating routine support.
Key Features
✅ 24/7 instant responses
✅ Multilingual support (6 languages)
✅ Detailed product information (features, specs, compatibility)
✅ Fast and reliable support experience
Project Outcome
The chatbot improves customer service, speeds up product decision-making, and reduces the load on support teams by handling repetitive queries across markets.
